The Garden Centre Association

What is the Garden Centre Association?

Langlands are proud members of The Garden Centre Association

The Garden Centre Association is a body that represents over 200 of the most progressive and successful Garden centres nationwide. It was founded in 1986 after gaining autonomy from the International Garden Centre Association, the descendent of the Horticultural Trades Association. They provide information, training and support to all areas of the Garden Centre industry, and are responsible for ensuring and maintaining the highest standards of product quality and customer service among its members.

Ensuring customer satisfaction is perhaps the most crucial aspect of GCA activity, and every member centre is subject to an in-depth annual inspection by a team of independent consultants to satisfy the Garden Centre Association’s expectation that members maintain and constantly strive to improve their customer service standards and the quality of the products that we offer to you. This is reflected perhaps most strongly in the implementation of the Plant Guarantee Scheme.

What is the Plant Guarantee Scheme?

Langlands Plant GuaranteeThe Garden Centre Association’s Plant Guarantee Scheme represents the GCA’s core belief that you should be confident that when you buy plants at any member garden centre, you can have complete faith in the quality of the product and the service that you have received. Any hardy plant that fails to grow, provided it has received a reasonable level of care, and is returned to the garden centre within a minimum of one year of purchase, will be replaced, no questions asked!

Here at Langlands, we are proud to uphold this ethos. We are so confident that our trees, shrubs and hardy plants meet the highest standards of health and quality that we have chosen to extend the GCA’s Guarantee period to 2 years, to ensure that you receive the best possible quality and service.

  • No small print!
  • No exclusions!
  • No questions!
  • No fuss!

For More information on the Garden Centre Association and the Plant Guarantee Scheme, please visit their Homepage at www.gca.org.uk.

Langlands Shiptonthorpe - Garden Centre Association WinnersLanglands have been presented with a number of Garden Centre Association Awards, hitting the high note with Langlands Shiptonthorpe winning Best Destination Garden Centre in the North East!

Langlands Shiptonthorpe and Langlands Leeds have both achieved wonderful results in the 2015 Garden Centre Awards.

A Big WELL DONE to the Langlands teams!

Langlands Shiptonthorpe:

  • North East Area Award – Best Garden Centre 2015
  • North East Area Award – Most Improved Garden Centre 2015
  • Highly Commended Garden Centre

Awards of Merit:

  • Outdoor Living
  • Website
  • Catering
  • Bedding and Seasonal Plants
  • Toilets and Disabled Facilities
  • Safety
  • Hardy Plants
  • Customer Service Points

Langlands Leeds:

  • Highly Commended Garden Centre
  • East Area Award for Environment and Community

Awards of Merit:

  • Garden Construction
  • Website
  • Garden Care
  • Hardy Plants
  • Entrance and Exit
  • Checkout Area
  • Outdoor Living